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Frequently asked questions
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Shipping details
1. Processing Time
All orders are processed within 10 business days. Orders are not shipped or delivered on weekends or holidays.
In case of high order volume, processing may take longer. We will notify you of any significant delays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: Contact us on info@writelovepens.com
Express Shipping: Contact us on info@writelovepens.com
International Shipping: Contact us on info@writelovepens.com
Delivery times may vary based on your location.
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking details.
4. International Shipping
We currently ship to:
Canada - CA
EU (21 countries) - Austria, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden, Greece, Hungary, Iceland, Luxembourg, Greenland
Asia (18 countries) - United Arab Emirates, Japan, South Korea, Malaysia, Singapore, Taiwan, Thailand, Indonesia, Vietnam, Cambodia, Jordan, Bhutan, China, Mongolia, Oman, Philippines, Qatar, Sri Lanka, India
Australia - AU
New Zealand - NZ
. International shipping rates and delivery times vary by destination.
Customs duties, taxes, and import fees may apply and are the responsibility of the customer.
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Delivery details
1. Processing Time
All orders are processed within 10 business days. Orders are not shipped or delivered on weekends or holidays.
In case of high order volume, processing may take longer. We will notify you of any significant delays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: Contact us on info@writelovepens.com
Express Shipping: Contact us on info@writelovepens.com
International Shipping: Contact us on info@writelovepens.com
Delivery times may vary based on your location.
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking details.
4. International Shipping
We currently ship to [list of countries]. International shipping rates and delivery times vary by destination.
Customs duties, taxes, and import fees may apply and are the responsibility of the customer.
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Refund details
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 30 days, and the amount will be credited back to your original payment method.
Shipping costs are non-refundable unless the return is due to an error on our part or a defective product.